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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Erika Henry

September 9, 2024

5  out of  5
rating by Erika Henry
"Amazing customer service very helpful"
We responded:
"Thank you, Erika! I'm glad you found our customer service helpful. We appreciate your feedback and are here for any future needs. - Amber Bishop - State Farm Insurance Agent, Grand Prairie, TX"
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John Waithaka

September 6, 2024

5  out of  5
rating by John Waithaka
"Felicity was the customer service rep who served me. She did a great job. Thank you felicity !"
We responded:
"Thank you, John, for your positive review! I'm glad to hear that Felicity provided you with great service. We appreciate your feedback and look forward to assisting you with any future needs. - Amber Bishop - State Farm Insurance Agent, Grand Prairie, TX"
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Amna

September 3, 2024

5  out of  5
rating by Amna
"Amazing customer service, thank you Felicity for all your help!"
We responded:
"Thank you, Amna, for your wonderful review! I'm glad Felicity could assist you so effectively. We appreciate your feedback and look forward to helping you with any future needs. - Amber Bishop - State Farm Insurance Agent, Grand Prairie, TX"
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johanna lunar

August 29, 2024

5  out of  5
rating by johanna lunar
"BIG THANKS!!! to Nely Garcia Lara. Customer since 2000's. Excellent customer service, extremely friendly and professional, fast answering questions and clarifying any doubts. I would recommend the Bishop Agency to all. Thanks again!!"
We responded:
"Johanna, a huge thanks to you for your wonderful feedback! I'm so glad that Nely provided such excellent service. Your long-term trust and support since the 2000s means the world to us. We're always here to answer any questions or provide assistance you may need. Thanks again for recommending us! - Amber Bishop - State Farm Insurance Agent, Grand Prairie, TX"
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Irene Matuto

August 29, 2024

5  out of  5
rating by Irene Matuto
"They are very professional & they give me a good discount on my auto& home owners. I would refer anybody to this branch."
We responded:
"We love seeing five-stars, Irene! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Marsha Neal

August 28, 2024

5  out of  5
rating by Marsha Neal
"Extremely easy and knowledgeable. Also Persitant when I would forget to call them back. Chris was extremely helpful and they answered ALL my questions."
We responded:
"Marsha, thank you for your wonderful review! I'm glad Chris could assist you and provide the answers you needed. We appreciate your feedback and are always here to help with any future questions. - Amber Bishop - State Farm Insurance Agent, Grand Prairie, TX"
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Billygoncrazy _

August 23, 2024

5  out of  5
rating by Billygoncrazy _
"The workers were very polite and great communicators. Very professional"
We responded:
"Thank you, Billy, for your positive feedback. I'm glad to know our team was polite, professional, and communicated well. If you need any further assistance, we're here to help. - Amber Bishop - State Farm Insurance Agent, Grand Prairie, TX"
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Jordan Todd

August 23, 2024

5  out of  5
rating by Jordan Todd
"Dulce was very energetic and helpful in helping me!"
We responded:
"Jordan, thank you for your positive review. I'm glad to hear that Dulce was energetic and helpful in assisting you. We appreciate your feedback and look forward to helping you with any future needs. - Amber Bishop - State Farm Insurance Agent, Grand Prairie, TX"
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Herbert Arevalo

August 16, 2024

5  out of  5
rating by Herbert Arevalo
"Very profesional, fair price and very clear to explain."
We responded:
"Hey Herbert, Thanks for the awesome review! I'm glad you found our service professional and our pricing fair. It's great to know that our explanations were clear. If you need anything else, feel free to reach out. - Amber Bishop - State Farm Insurance Agent, Grand Prairie, TX"
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Matthew Moore

August 7, 2024

5  out of  5
rating by Matthew Moore
"The State Farm mantra of, “like a good neighbor..” is true in my case. Amber IS my actual neighbor and we have loved getting to know her and her family so much. She genuinely loves her job and won me over to State Farm, not by a cheap sales pitch, but by her wholehearted enthusiasm for State Farm. She’s the real deal. One of the kindest people I’ve ever known, cooks the best Chinese food, and makes a salsa so good I creepily think about it at night. She does hate to lose at ping pong- just so you know she’s got SOME flaws- like really, really hates losing. Her face turns State-Farm-red. Anyways, I bought a matching vintage sweater just to show that I love State Farm now too because Amber loves State Farm.. weird how that works…. Anyways, if you don’t like Amber and State Farm you have no soul. And State Farm, if you EVER lose this girl or mistreat her, or don’t pay her enough for the ingredients to make me salsa then YOU better file a claim, because you’ll be totaled. Yes. I’m threatening you, State Farm."
We responded:
"Matt!! This is amazing! Love your fam and I’m so grateful for the support! 🥰"
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Cherry Lewis

May 5, 2024

5  out of  5
rating by Cherry Lewis
"Very helpful and curious"
We responded:
"Cherry, thank you for trusting our agency with your insurance needs. - Amber Bishop - State Farm Insurance Agent"
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Melanie Wiggins

May 2, 2024

5  out of  5
rating by Melanie Wiggins
"Amber and her entire staff are extremely friendly and professional. I got to know Chris and Jennifer and they are AMAZING!!! They are patient and explain everything throughout the whole process of insurance quotes and what best suites your needs . Thank you for everything"
We responded:
"Melanie, I wanted to extend a heartfelt thank you for your glowing review of the exceptional service provided by Chris and Jennifer! Your words truly made our day! They always go out of their way to ensure that they always provide a superb customer experience, so it is so great to hear that they did not disappoint! We thank you for stopping by, and hope to see you soon! - Amber Bishop - State Farm Insurance Agent | Grand Prairie, TX"
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James Wilson

April 16, 2024

5  out of  5
rating by James Wilson
"Amber has been great to work with and has met every expectation that I was looking for."
We responded:
"Thank you, James! We appreciate you taking the time to leave a positive review. Please don't hesitate to reach out if you need anything."
Profile photo of Aaliyah Griggs

Aaliyah Griggs

April 16, 2024

5  out of  5
rating by Aaliyah Griggs
"Fast and easy sign up for life policies for myself and my children!!"
We responded:
"Aaliyah, thank you for the positive review! It makes us incredibly happy to know that we were able to help you with your insurance needs."
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Chera Perry

April 16, 2024

5  out of  5
rating by Chera Perry
"Amber’s team was so helpful. Took the time to explain everything with my new policy and were so excited for me and my new car purchase"
We responded:
"We love seeing reviews like this, Chera! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come! - Amber Bishop - State Farm Insurance Agent"
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Gerard Muchangi

April 10, 2024

5  out of  5
rating by Gerard Muchangi
"I had a really good experience with Statefarm. Chris was very helpful and professional. He explained everything I needed to know with regards to my policy and helped me get started smoothly."
We responded:
"Gerard, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Chris cares a lot about our customers. - Amber Bishop - State Farm Insurance Agent"
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Isma S

April 6, 2024

5  out of  5
rating by Isma S
"Couple days ago I when to StateFarm offices in grand praerie to get a new quote to bundle my cars and home insurance, due to on my other insurance that I was for several years, suddenly increase my quote more than what I spected. Well I spoke with the agent Christopher, I was very impressed, because he took the time to explain every single detail about my 2 quotes. Christopher answer all my questions with detail. One of the reason I mention this is because most of the time agents just told you what is the best for their companies, they don't explain anything, but they ask you for the money and how did you want to pay the quote!! After I spoke with Christopher for a long time I was very please with his quote and service. I call and cancel my other insurance right away! Christopher is dedicated and professional. Thank you Christopher for all your information, and your services. I recommend StateFarm specially the one in Grand praerie, they speak Spanish, and they are going to help you, and give the best advice for your quote. Also StateFarm is one of the biggest Insurance companies in the market. That is why they can offer you a good quote. Again thank you agent Christopher O. for all your help."
We responded:
"We're delighted to hear that we provided you with excellent service and went above and beyond to explain the details of your quotes thoroughly! We prioritize transparency and ensuring our customers fully understand their insurance options, so it's wonderful to hear that our team took the time to answer all your questions and provide detailed explanations! We understand how important it is to feel informed and confident in your insurance decisions! Thank you for choosing Amber Bishop, State Farm, and we look forward to continuing to serve you with the highest level of care and support! If you ever need assistance in the future, don't hesitate to reach out to any of our team members! - Amber Bishop - State Farm Insurance Agent, Grand Prairie, TX"
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Renee Fouts

March 25, 2024

1  out of  5
rating by Renee Fouts
"Very unhappy with this SF group. We have been with SF for 52 years. Our former agent passed away in 2020 and we were moved to Ambers office. We have never had a late payment and had only 1 claim on our current home in the 23 years of living here and our former agent took care of it with no problems Last December we had our first experience with this group. We can never get through to Amber. She is either out of the office or in a meeting. I called in December and asked to talk to our agent Amber and was told she was in a meeting. I tried to tell the girl who answered the phone our problem but she was rude and condescending. At that point I told her to please have Amber call us and was told she would give Amber the message. A couple of days later on December the 5th 2023 after not hearing back from Amber my husband sent her a text telling her we were upset and requested a call back. He received a reply from Jen at SF saying that our concerns had been relayed to Amber but she was in meetings that day. On Friday December the 8th after not hearing back from Amber my husband sent her another text requesting a call back. Today is March 25th and we are still waiting for a call back. Needless to say we are very disappointed in the lack of service and care they have shown to us. Chuck & Renee Fouts"
We responded:
"Hi, Renee. Thank you for taking the time to tell us about your experience. We have looked into this and would love to talk with you about how we can remedy this issue. Please call our office anytime. "
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anderson toliver

March 7, 2024

4  out of  5
rating by anderson toliver
"Great agency!!"
We responded:
"Hi Anderson, thank you for the great review! We are delighted to hear that you had a positive experience with our agency. Our team works hard to provide excellent service and we appreciate your feedback. If you ever have any questions or need assistance with your insurance needs, please don't hesitate to reach out. We are here to help. Thank you again for choosing us to protect what matters most to you. - Amber Bishop - State Farm Insurance Agent, Grand Prairie, TX"
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Juan Palm

February 16, 2024

5  out of  5
rating by Juan Palm
"I truly believe State Farms is the Best Insurance Company to have Amber Bishop and her Team are very Professionals ready to help I'm happy they are in my City Grand Prairie Thank you for your Hard Work. Sincerely Juan Palm. Thanks to all of you that makes a Difference I give not 5 Stors but 5,000 Stars for your Excellent Work"
We responded:
"Juan, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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suman shrestha

January 26, 2024

5  out of  5
rating by suman shrestha
"Call him for the best price. He was very helpful and professional."
We responded:
"Thank you for the five-stars, Suman! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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anish poudel

January 25, 2024

5  out of  5
rating by anish poudel
"Sensational, Great service!!!"
We responded:
"Thank you for the positive review, Anish. We appreciate you!"
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Charlie Brown

January 5, 2024

5  out of  5
rating by Charlie Brown
"Called to get a quote and was very delighted with the service and over all quote! Chris and the other members were very professional! Definitely recom them!"
We responded:
"Thank you so much Charlie!! We’re so happy you joined us!! 🎉🥳"
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SOPH Yes

December 9, 2023

1  out of  5
rating by SOPH Yes
"The people at this office are insufferable. I submitted a request to add a new car and although I was supposed to receive a call within 24 hours it took 4 days of silence. So I called and was told someone would give me a call right back. Heard nothing. Called back a few hours later and was told it would take 1 week to get my request taken care of. I told her it could be done on one phone call and was told I would receive a call before the end of the day. 5pm rolls around and still no call (surprise surprise) so I dialed them again. No help so I told them I had to cancel and they gave no care for the experience I had, or regard for retention I ended up calling State Farm support line and it took a total of 5 minutes (remember they said it would take a whole week)."
We responded:
"Hi there - I’m sorry for the inconvenience. I have read through the notes (both from our in office team and corporate team) and believe there’s a misunderstanding, however I want to clarify the details of your experience. At the very least, we can help to get your account transferred to another agency that can better assist. Please send me an email - amber@sfbishopfarm.com - and we’ll schedule a call with our management team. "
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Pamela Rodriguez

November 22, 2023

5  out of  5
rating by Pamela Rodriguez
"Outstanding customer service!!!"
We responded:
"Love to hear this!!! Thank you for taking time to leave a review! 🤗"