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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cherry Lewis

May 5, 2024

5  out of  5 rating by Cherry Lewis
"Very helpful and curious"
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Melanie Wiggins

May 2, 2024

5  out of  5 rating by Melanie Wiggins
"Amber and her entire staff are extremely friendly and professional. I got to know Chris and Jennifer and they are AMAZING!!! They are patient and explain everything throughout the whole process of insurance quotes and what best suites your needs . Thank you for everything"
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James Wilson

April 16, 2024

5  out of  5 rating by James Wilson
"Amber has been great to work with and has met every expectation that I was looking for."
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Aaliyah Griggs

April 16, 2024

5  out of  5 rating by Aaliyah Griggs
"Fast and easy sign up for life policies for myself and my children!!"
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Chera Perry

April 16, 2024

5  out of  5 rating by Chera Perry
"Amber’s team was so helpful. Took the time to explain everything with my new policy and were so excited for me and my new car purchase"
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Irene Matuto

April 12, 2024

5  out of  5 rating by Irene Matuto
"They are very professional & they give me a good discount on my auto& home owners. I would refer anybody to this branch."
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Gerard Muchangi

April 10, 2024

5  out of  5 rating by Gerard Muchangi
"I had a really good experience with Statefarm. Chris was very helpful and professional. He explained everything I needed to know with regards to my policy and helped me get started smoothly."
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Isma S

April 6, 2024

5  out of  5 rating by Isma S
"Couple days ago I when to StateFarm offices in grand praerie to get a new quote to bundle my cars and home insurance, due to on my other insurance that I was for several years, suddenly increase my quote more than what I spected. Well I spoke with the agent Christopher, I was very impressed, because he took the time to explain every single detail about my 2 quotes. Christopher answer all my questions with detail. One of the reason I mention this is because most of the time agents just told you what is the best for their companies, they don't explain anything, but they ask you for the money and how did you want to pay the quote!! After I spoke with Christopher for a long time I was very please with his quote and service. I call and cancel my other insurance right away! Christopher is dedicated and professional. Thank you Christopher for all your information, and your services. I recommend StateFarm specially the one in Grand praerie, they speak Spanish, and they are going to help you, and give the best advice for your quote. Also StateFarm is one of the biggest Insurance companies in the market. That is why they can offer you a good quote. Again thank you agent Christopher O. for all your help."
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Renee Fouts

March 25, 2024

1  out of  5 rating by Renee Fouts
"Very unhappy with this SF group. We have been with SF for 52 years. Our former agent passed away in 2020 and we were moved to Ambers office. We have never had a late payment and had only 1 claim on our current home in the 23 years of living here and our former agent took care of it with no problems Last December we had our first experience with this group. We can never get through to Amber. She is either out of the office or in a meeting. I called in December and asked to talk to our agent Amber and was told she was in a meeting. I tried to tell the girl who answered the phone our problem but she was rude and condescending. At that point I told her to please have Amber call us and was told she would give Amber the message. A couple of days later on December the 5th 2023 after not hearing back from Amber my husband sent her a text telling her we were upset and requested a call back. He received a reply from Jen at SF saying that our concerns had been relayed to Amber but she was in meetings that day. On Friday December the 8th after not hearing back from Amber my husband sent her another text requesting a call back. Today is March 25th and we are still waiting for a call back. Needless to say we are very disappointed in the lack of service and care they have shown to us. Chuck & Renee Fouts"
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anderson toliver

March 7, 2024

4  out of  5 rating by anderson toliver
"Great agency!!"
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Juan Palm

February 16, 2024

5  out of  5 rating by Juan Palm
"I truly believe State Farms is the Best Insurance Company to have Amber Bishop and her Team are very Professionals ready to help I'm happy they are in my City Grand Prairie Thank you for your Hard Work. Sincerely Juan Palm. Thanks to all of you that makes a Difference I give not 5 Stors but 5,000 Stars for your Excellent Work"
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suman shrestha

January 26, 2024

5  out of  5 rating by suman shrestha
"Call him for the best price. He was very helpful and professional."
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anish poudel

January 25, 2024

5  out of  5 rating by anish poudel
"Sensational, Great service!!!"
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Charlie Brown

January 5, 2024

5  out of  5 rating by Charlie Brown
"Called to get a quote and was very delighted with the service and over all quote! Chris and the other members were very professional! Definitely recom them!"
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December 9, 2023

1  out of  5 rating by SOPH Yes
"The people at this office are insufferable. I submitted a request to add a new car and although I was supposed to receive a call within 24 hours it took 4 days of silence. So I called and was told someone would give me a call right back. Heard nothing. Called back a few hours later and was told it would take 1 week to get my request taken care of. I told her it could be done on one phone call and was told I would receive a call before the end of the day. 5pm rolls around and still no call (surprise surprise) so I dialed them again. No help so I told them I had to cancel and they gave no care for the experience I had, or regard for retention I ended up calling State Farm support line and it took a total of 5 minutes (remember they said it would take a whole week)."
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Pamela Rodriguez

November 22, 2023

5  out of  5 rating by Pamela Rodriguez
"Outstanding customer service!!!"
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Brandon Bridgford

November 9, 2023

5  out of  5 rating by Brandon Bridgford
"I have to review this office because they have been nothing but helpful as I have been navigating several claims over the last few months (when it rains, it pours). They have continually been quick to answer my questions and seem genuinely concerned about my well being. I hate dealing with insurance and I hope that I don’t need to do so again anytime soon. I have my home, auto, and life insurance through them and managing it through the app is easy. Thank you to Amber and her team, you guys really live out your “like a good neighbor” mantra. Keep it up!"
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Chelsea Queen

October 26, 2023

5  out of  5 rating by Chelsea Queen
"Great insurance agency, professional and responsive to any questions we have had. They made it easy to make the switch!"
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Martha Rabago

October 23, 2023

1  out of  5 rating by Martha Rabago
"Jennifer is extremely rude and condescending. I’ll be looking to take my business elsewhere. They also went weeks without answering the phone or returning phone calls recently and I had to chase them down through the 1800 # until I could get a response."
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Glynn Whitaker

October 10, 2023

5  out of  5 rating by Glynn Whitaker
"The team from State Farm was great. especially Selena, when I was looking to change my home insurance and get the best coverage for the rate. She there for us. Making sure we got all the discounts available is. I would recommend the Bishop agency to everyone."
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G Deann

September 23, 2023

5  out of  5 rating by G Deann
"Love this company, I always get the best prices here. Thank you Amber Bishop!"
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angel mendoza

September 23, 2023

5  out of  5 rating by angel mendoza
"Great service at an affordable price Will definitely recommend for your next purchase when you’re in the market for insurance."
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Christy Moore

September 22, 2023

5  out of  5 rating by Christy Moore
"Just switched to State Farm and Amber and her team made it so easy. Very friendly and helpful. Could not recommend enough. If you need insurance, don't hesitate and call Amber and her team!"
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Nikie Sewell

July 24, 2023

5  out of  5 rating by Nikie Sewell
"Awesome experience. I told Selena what I needed and what I wanted my payments to be. And she made it happen! I recommend them for all of your insurance needs."
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J Andres Guatemala

July 24, 2023

5  out of  5 rating by J Andres Guatemala
"Agent very knowledgeable an helpful"